Terms of use

Terms of use

Payment Process

Customers who choose the Credit Card payment method are required to use a privately owned Credit Card. We will not be liable for Credit Card fraud.

Intellectual property rights

All content on our website is owned by OtazenShop.com and/or its licensors and is protected by copyright law. You are not allowed to use our website content without OtazenShop.com's written consent. All protected content is text, graphic design, icon buttons, images, photos, logos, campaign titles, digital downloads and audio clips belong to OtazenShop.com. All rights protect all content. You may store, display and print content available only for your personal use. You are not permitted to manipulate, distribute, publish, reproduce in any format. If you print and re-copy part of our website, you are in violation of these Terms and Conditions. If these Terms and Conditions are violated, your right to use our website will be terminated immediately and you must destroy or return a copy of the material that you create.

Links to Websites

You may link to our website if you do so legally and not aim to profit or damage our reputation.

Privacy and Security

Please visit our Privacy and Security Policy to understand the security of your privacy while visiting our Website.

Account Termination

In our sole discretion, our release will be acted upon immediately upon notice. We may terminate use of our website and disable your username and password in our account. Termination of your account may be applied for any reason, one of which is a violation of our Terms and Conditions. Your account may be unlawfully terminated if you have violated the regulatory authority of our website provisions. You may also terminate your account by notifying us via email to otazenshop@otazen.com

Definition and Interpretation

"OtazenShop.COM", "us", and "we" refer to PT. OTA INDONESIA. A company incorporated under the laws of the Republic of Indonesia. "Customer" refers to the buyer or user of our website. "You" refers to customers, buyers, and/or individuals who use our website. "Intellectual Property" or "Copyright" means all patents, innovations, trademarks, domain names, interior design rights, registered designs, product design, business names, the right to protect reputation, and all existing proprietary rights. "Orders" or "Orders" shall mean your orders for products through the Platform in accordance with the Terms & Conditions of Sale. "Personal Data" means data, whether true or not, which may be used to identify, contact or search for you. Personal data may include your name, e-mail address, billing address, shipping address, phone number and credit card information. "Personal Data" shall be deemed to include any data you provide us when placing an Order. "Username" refers to the login identification name identifying the Customer who owns the account in OtazenShop.com. "Password" means a valid password owned by a customer who has a OtazenShop.com account that can be used with a Username to access the OtazenShop.com website.


• All photos of furniture contained in OtazenShop.com website are copyright of PT. OTA INDONESIA. Therefore, all parties outside of PT. OTA INDONESIA is not allowed to take/use/reproduce photo furniture in OtazenShop.com. • Whenever there is misuse of PT. OTA INDONESIA by any party without exception, will be subject to sanctions.

Suggestions or Questions

If you have any suggestions and questions regarding OtazenShop.com, please contact our Customer Service team at:
Tel: (0274) 552 450 / 552 451
Email: info@otazenshop.com

JL. Affandi No.1, Gejayan, Ring Road Utara,
Condongcatur, Sleman, Yogyakarta, 55283
Monday-Sunday: 09.00 - 21.00

Subscribe to our newsletter to keep informed about our collections, latest news and great deals.